• recommending, developing and supervising systems to manage departmental business processes and information needs;
• daily business office supervision, hiring and supervision of office staff and student assistants;
• directing and managing off-campus registration processes and services for non-admitted students;
• representing interests of department in university committees (e.g. Distant Student Support Committee, Academic Focus Group);
• Institutional Effectiveness coordinator;
• departmental liaison for Peoplesoft migration and development;
• project management;
• UCF liaison with external distant learning consortiums and agencies such as Southern Regional Electronic Campus (http://www.electroniccampus.org/) and Florida Virtual Campus (http://www.floridavirtualcampus.org);

Supervises information collection, management and analysis including the planning, supervision and publication of departmental databases, websites and printed publications.. Gained practical experience in building and implementing early information systems for the department including a W2K Server controlled LAN, wired and wireless computer interfacing with campus and statewide networks and databases, HTML coding and scripting, creation and maintenance of Web domains (http://distrib.ucf.edu),

Notable professional duties and accomplishments at UCF:

• Assummed duties as coordinator and correspondent for the UCF Academic Focus Group (2005)
• Appointed to UCF University Assessment Committee representing Instructional Technologies and Resources (2004)
• Served as UCF Project lead for development of web-based virtual campus tour and web-based transfer student orientation with $100,000 special budget allocation (2000-2001)
• Chaired the Specification Redesign Team for the UCF website redesign project (1999)
• Designed and mounted the UCF Resource Directory, a database driven web site which served as the prototype for the organizational database subsequently adopted by www.ucf.edu. (1998)

1994-1995: Sales and Marketing Manager for American Telecasting, Inc., a wireless cable TV company. Responsible for setting and implementing policies and procedures for a sales force of 20 persons, and for all marketing and business planning the Central Florida Cluster of operations. Supervised all sales staff and 4 office staff.

• Invited speaker at State University of New York SLN (SUNY Learning Networks) summit meeting, Albany, NY, February 16, 2005.
• Delivery of Services to Distance Learners, presentation at SACRAO Annual Meeting, Myrtle Beach, SC, February 7, 2005
• Orientation for Distance Education, presentation at 2003 AACRAO Annual Meeting, Washington DC, April 9, 2003.
• A Team Approach to Transforming A Master's Degree Program to Full Web Delivery, with Dr. Judy Lee, presentation at Stop Surfing-Start Teaching 2001 National Conference, February 13, 2001, Myrtle Beach, SC.
• Using Web Registration for Open Enrollment Courses, with Dr. Steve Sorg, presentation at annual meeting of the American Association of Collegiate Registrars and Admissions Officers (AACRAO), April 21, 1999, Charlotte, NC.

• Orlando Opera, chorus member, 2002-present (performing resume http://pegasus.cc.ucf.edu/~rgreed/biography.htm)
• Orange County Council of PTA's board member and webmaster, 2001-present
• Orange County Precinct 520 Clerk (supervisor of precinct election board), Orange County Board of Elections, (1988-present)
• Member Board of Trustees, First Unitarian Church of Orlando (1989-92, 1994-95)
• Vice President, Sun Valley Condominium Board of Directors, Glen Burnie, MD (1984-85)

• Graduate Teaching Certificate, UCF's Faculty Center for Teaching and Learning (2006)
• Florida State University, MS in Information Studies (2004)
• EASI 10101, Oracle SQL and PL/SQL, 5 day seminar (1998)
• University of South Florida, Graduate Coursework in Instructional Technology (1997)
• Certified Novell Administrator in Netware 3.x, (1996)
  
• Seminole Community College, Network Engineering Technology Program, (1995 - 1996)
• Rollins College, Supervisor Certificate Training Program, (1993)
• Indiana University, BA in Computer Science, (1976)