Active Courses
Course Name Syllabus Evaluations Course Page HSA 6128 Health Care Services Management Spring 2010 Misc. Forms n/a
About: This course will provide a broad perspective on the conceptualization
and development of marketing and customer service in health care
organizations. The focus is on the links between theory and practical
applications. (Next offered: Spring 2010) Resources: Class Discussion Questions, Readings: Chapter 2 / Chapter 6
Inactive Courses
Course Name Syllabus Evaluations Course Page HSA 6342 Healthcare Human Resources Fall 2009 Misc. Forms Link
About: In this course, we are preparing students to be managers and to respond to the challenges of the new millennium.
Specifically this means we will be teaching both concepts and applications because we believe both are necessary for students to learn
how to implement and enhance their managerial skills. (Fall) Fall 2009 Resources:
Group Listings
"Is Healthcare Reform Really Reform?" (powerpoint)
Evaluation of Health Care Reform
: Issues to Consider (powerpoint)


Dr.
Myron D. Fottler
Health
Services Administration
College of Health and Public Affairs
Building HPA 2. Room 210A
Orlando, FL 32816-2205
Phone:
(407) 823-2359
Fax: (407) 823-6138
e-mail: fottler@mail.ucf.edu