Associate Chair, 2005-2007
I coordinated the department's M.A. programs (recruitment, scheduling, admissions, orientations, fellowships/assistantships, exams, budget, staff), assisted the department chair with some routine tasks (e.g., observations), and worked with the interim associate director of the University Writing Center.

Director, University Writing Center, 1997-2007
I established a new writing center to support writing across the curriculum at the University of Central Florida (a Doctoral/Research Intensive university of 41,000+ students). To accomplish this goal, I coordinated facility set-up and outreach to the wider campus, and hired and trained a staff (a full-time office assistant, and part-time graduate and undergraduate student peer writing consultants). In 1999, the UWC was awarded a "university special" (local grant) to expand services to graduate students in all disciplines. Other administrative accomplishments include designing policy and procedures, developing a website that includes an interactive appointment scheduler, carrying out assessment, and managing the budget. Other pedagogical accomplishments include creating special topic workshops, writing pedagogical materials (including a Writing Consultant Manual, soon to be transformed into a wiki), and teaching a graduate-level course for peer consultant training.

Current highlights:

• Staff: Two full-time (one visiting instructor, one office assistant) and 25-50 part-time (mostly OPS, GTAs, work-study; one part-time instructor) providing more than 175 contact hours/week.
• Budget: $162,000 (E&G $150,000; auxiliary $2000; current partnerships approximately $10,000)
• Use: In 2001-2002, UWC logged 8,691 consultations from 417 courses in 46 departments representing every college at UCF, at every level from first-year composition to doctoral dissertations, including out-of-class writing such as scholarship application essays.
• Assessment: The UWC is associated with better academic performance and persistence at UCF.

Director, Rhetoric/Composition M.A., 2004-2005

I managed track meetings, coordinated tasks, and advised students. For information about this program, including admissions, see the department website.