Email Usage and Job Satisfaction Questionnaire

Instructions: Indicate answers for the following questions by selecting or providing the appropriate response.

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1.
 What is your employment status?
  Full-time
Part-time

 
2.
 What is your UCF job classification?  
  A&P
USPS

 
3.
 What is your UCF Campus location?  
  Orlando Main Campus
Regional Campuses

  
4.
 What is your position at UCF?  
 

 
5.
 Please list the number of full-time employees who report to you:
 
 

 
6.
 For the next two days, you are asked to keep a record of the total number of emails that you send each day and the total number of emails that you receive each day. Record these number below:
  
 

Day 1 - Emails Sent:

Day 1 - Emails Received:

Day 2 - Emails Sent:

Day 2 - Emails Received:

 
7.

Do the numbers reported above, reflect the typical amount of email that you send or receive on a daily basis

  
  Yes
No, usually receive/send more
No, usually receive/send less

 
8.
 Please estimate the percentage of emails you receive that are not relevant to accomplishing your daily work?
 		 
  10% or less
11-25%
26-50%
51-75%
More than 75%

  
9.
 What percentage of the work in your position requires you to use email to complete it?  
  10% or less
11-25%
26-50%
51-75%
More than 75%

  
10. Is the primary means of communication between you and your direct supervisor (primary=most often used means of communicating):  
  Via Email
Face to face interaction

  
11. If email is the primary means of communicating with your supervisor, how often does your supervisor communicate with you via email?  
  More than once a day
Once a day
1-2 times a week
Less than once a week
Never

 
12. If on question 11 you indicated "More than once a day", please state number of emails recieved from your supervisor on a typical day, if you did not indicate "More than once a day" please skip this question and move onto question 13:

 
13.
 In general, how effective do you find email communication in your work environment?  
  Almost never effective
Rarely effective
Sometimes effective
Frequently effective
Almost always effective
Not applicable

  
14.
 What is your gender?  
  Male
Female

 
15.
 What is your age?  
  19 - less
20 - 29
30 - 39
40 - 49
50 - older		  
     

Instructions: Indicate answers for the following questions 15 - 50 by selecting the appropriate response from the drop-down box..


16.

I feel I am being paid a fair amount for the work I do.

17.

There is really too little chance for promotion on my job.

18.

My supervisor is quite competent in doing his/her job.

19.

I am not satisfied with the benefits I receive.

20.

When I do a good job, I receive the recognition for it that I should receive.

21.

Many of our rules and procedures make doing a good job difficult.

22.

I like the people I work with.

23.

I sometimes feel my job is meaningless.

24.

Communications seem good within this organization.

25.

Raises are too few and far between.

26.

Those who do well on the job stand a fair chance of being promoted.

27.

My supervisor is unfair to me.

28.

The benefits we receive are as good as most other organizations offer.

29.

I do not feel that the work I do is appreciated.

30. My efforts to do a good job are seldom blocked by red tape.
31. I find I have to work harder at my job because of the incompetence of people I work with.
32. I like doing the things I do at work.
33. The goals of this organization are not clear to me.
34. I feel unappreciated by the organization when I think about what they pay me.
35. People get ahead as fast here as they do in other places.
36. My supervisor shows too little interest in the feelings of subordinates.
37. The benefit package we have is equitable.
38. There are few rewards for those who work here.
39. I have too much work to do.
40. I enjoy my coworkers.
41. I often feel that I do not know what is going on with the organization.
42. I feel a sense of pride in doing my job.
43. I feel satisfied with my chances of salary increases.
44. There are benefits we do not have which we should have.
45. I like my supervisor.
46. I have too much paperwork.
47. I don't feel my efforts are rewarded the way the should be.
48. I am satisfied with my chances for promotion.
49. There is too much bickering and fighting at work.
50. My job is enjoyable.
51. Work assignments are not fully explained.

**Thank you for your time in completing this questionnaire**

Contact Information:
Anthony Recascino
University of Central Florida - Daytona Beach
1200 W. International Speedway Blvd.
Daytona Beach, Florida 32114
arecasc@mail.ucf.edu

Please share any additional comments you have in the box provided below.