Central Florida Library Cooperative
Continuing Education Committee Survey
Question #4
What courses/workshops would you like to see offered for support staff?
| SUBJECT | Specific Category Total | CFLC CE Total | CFLC CE % | CFLC CE Ranking | FLA % | FLA Ranking |
| 15.16% | 35 | |||||
| Acquisitions | 1 | 1 | 0.54% | 17a | 33.33% | 20 |
| Archives | 1 | 2 | 1.09% | 16a | 16.34% | 34 |
| & MARC | 1 | |||||
| 16.47% | 33 | |||||
| 27.54% | 23 | |||||
| 19.56% | 30 | |||||
| Cataloging | 8 | 31 | 16.85% | 2 | 37.19% | 18 |
| Authority | 1 | |||||
| Beginning | 2 | |||||
| By format/maps/electronic | 3 | |||||
| Copy cataloging | 1 | |||||
| MARC | 3 | 4 | 2.17% | 14a | ||
| MARC Basics | 1 | |||||
| OCLC | 9 | 4.89% | 10 | |||
| OCLC/ SOLINET | 6 | |||||
| OCLC for beginners | 2 | |||||
| OCLC on site | 1 | |||||
| On-site | 1 | |||||
| Updates | 2 | |||||
| CD-ROMs & networking them | 1 | 1 | 0.54% | 17b | 70.01% | 3 |
| Circulation | 1 | 3 | 1.63% | 15a | ||
| Reserves | 1 | |||||
| Updates | 1 | |||||
| Collection Development | 64.09% | 5 | ||||
| Computers | 6 | 24 | 13.04% | 4 | 70.27% | 2 |
| Basics | 1 | |||||
| Software: | 2 | 11 | 5.98% | 8 | ||
| Desktop publishing | 1 | |||||
| Excel | 1 | |||||
| Microsoft | 1 | |||||
| OCLC Passport for Windows | 1 | |||||
| PowerPoint | 1 | |||||
| Processing software | 1 | |||||
| Software packages | 1 | |||||
| Word processing | 1 | 2 | 1.09% | 16b | ||
| WordPerfect | 1 | |||||
| Scanners | 1 | |||||
| Troubleshooting | 2 | |||||
| Windows/Windows95 | 3 | |||||
| Copyright | 38.61% | 16 | ||||
| Electronic Resources | 3 | 4 | 2.17% | 14b | ||
| What to do when power goes out | 1 | |||||
| Evaluation | 1 | 1 | 0.54% | 17c | 31.40% | 21 |
| 38.74% | 15a | |||||
| Grant, Proposal, & RFP Writing | 47.75% | 9 | ||||
| 27.16% | 24 | |||||
| 22.01% | 28 | |||||
| 3 | 48.13% | 8 | ||||
| Interlibrary Loan | 1 | 5 | 2.72% | 13a | ||
| OCLC format changes | 1 | |||||
| Web-based | ||||||
| Internet & WWW | 10 | 23 | 12.50% | 5 | ||
| & Children | 1 | |||||
| & Young adults | 1 | |||||
| Basic | 7 | |||||
| HTML & authoring software | 1 | |||||
| Reference use/special subjects | 1 | |||||
| Web/Home pages | 2 | |||||
| Leadership | 1 | 1 | 0.54% | 17d | 40.80% | 12 |
| 21.11% | 29 | |||||
| 40.03% | 13 | |||||
| Library Issues | 3 | 10 | 5.43% | 9a | ||
| By type of library: Public libraries | 6 | 3.26% | 12a | |||
| Children’s literature/services | 4 | |||||
| State standards | 1 | |||||
| System comparisons | 1 | |||||
| Library philosophy | 1 | |||||
| Management | 4 | 13 | 7.07% | 7 | 42.86% | 11 |
| Inventory management | 1 | |||||
| Priority setting | 1 | |||||
| Project management | 1 | |||||
| Supervision | 2 | 5 | 2.72% | 13b | ||
| Student Assistants | 2 | |||||
| Volunteers | 1 | |||||
| Workflow Processes | 1 | |||||
| Marketing | 1 | 1 | 0.54% | 17e | 30.76% | 21 |
| Media | 4 | 4 | 2.17% | 14c | ||
| Mending | 3 | 3 | 1.63% | 15b | 18.53% | 31 |
| Networks, Computer/Systems | 1 | 1 | 0.54% | 17f | 39.77% | 14 |
| New Technology (see Technology) | ||||||
| Online Searching | 6 | 3.26% | 12b | 60.49% | 5 | |
| Databases | 2 | |||||
| Hints | 1 | |||||
| DIALOG | 1 | |||||
| FirstSearch | 2 | |||||
| Personnel/Self-Improvement | 1 | 29 | 15.76% | 3 | 46.20% | 10 |
| Conflict resolution | 2 | |||||
| Communication skills | 2 | |||||
| Creativity | 1 | |||||
| Empowerment | 3 | |||||
| Interpersonal relations | 3 | |||||
| Job growth | 6 | |||||
| Job opportunities | 3 | |||||
| Motivational | 1 | |||||
| Organizational skills | 1 | |||||
| Paraprofessionals | 2 | |||||
| Problem solving | 1 | |||||
| Team building | 1 | |||||
| Time management | 2 | |||||
| Preservation | 2 | 2 | 1.09% | 16c | 26.00% | 25 |
| Public Relations (suspect most mean Customer Service) | 4 | 4 | 2.17% | 14d | 55.60% | 7 |
| Reference | 10 | 18 | 9.78% | 6 | 68.21% | 4 |
| ADA & | 1 | |||||
| Basic on site | 4 | |||||
| Online catalog, quick & dirty | 1 | |||||
| Quick reference | 1 | |||||
| Readers' advisory | 1 | |||||
| 9.27% | 36 | |||||
| Service Management/Public Services/ Customer Service | 29 | 45 | 24.46% | 1 | 28.31% | 22 |
| Grammar | 1 | |||||
| In-person public service | 1 | |||||
| Office procedures | 1 | |||||
| Question negotiation | 4 | |||||
| Spelling | 1 | |||||
| Telephone skills | 8 | |||||
| 38.74% | 15b | |||||
| Special Clientele/Problem Patrons | 7 | 11 | 18.02% | 32 | ||
| Standards (see Library Issues, By type of library: Public) | 23.17% | 26 | ||||
| Storytelling | 1 | 1 | 0.54% | 17g | 23.04% | 27 |
| 37.58% | 17 | |||||
| Technical Services | 4 | 33.65% | 19 | |||
| Technical processing | 1 | |||||
| Technology | 9 | 10 | 5.43% | 9b | 70.79% | 1 |
| Telecommunications | 1 | |||||
| Union List of Serials | 1 | 1 | 0.54% | 17h |
Chart Legend & Explanation Question 4 Broad Summary
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