Central Florida Library Cooperative

Continuing Education Committee Survey

Question #4

What courses/workshops would you like to see offered for support staff?

There were 264 responses, presented here in ranked order by numbers of requests per broad topic.

For more detail on the numbers of responses, the breakdown by specific topics, and a comparison with the results of an earlier survey conducted by the Florida Library Association's Continuing Education Committee, see:

http://pegasus.cc.ucf.edu/~access/cflcceq3&4

Order

Class Topic(s) Requested

1

 Service Management/Public Services/Customer Service

2

 Cataloging

3

 Personnel/Self-Improvement

4

 Computers

5

 Internet & WWW

6

 Reference

7

 Management

8

 Software

9

 Library Issues
Technology

10

 OCLC

11

 Special Clientele/Problem Patrons

12

 Library Issues: Public
Online Searching

13

 Interlibrary Loan
Supervision

14

 MARC
Electronic Resources
Media
Public Relations

15

 Circulation
Mending

16

 Archives
Preservation
Word Processing

17

 Acquisitions
CD-ROMS & networking
Evaluation
Leadership
Marketing
Networks, computer/Systems
Storytelling
Union List of Serials

Other responses:

Comment No. of Responses
Discussions/Open House/Interest Groups after sessions 4
Needs are Same as Professionals 4
No Funding 3
No Response/No Comment 51
No Staff 11
Praise of CFLC programs 7
Product Reviews 1
Staff Get Training Elsewhere 3
Staff Won't/Don't Come 3
Other Feedback:

Need to come to their libraries
Scholarships to attend might be useful
Travel is a problem
Continue as an active SOLINET site
Tap vendors who have media equipment
Indian River County willing to host
Meet at other libraries, especially special libraries
Training must be local

  

1
1
1
1
1
1
1
2

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